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Mixamate terms and conditions


Terms of Payment

Strictly C.O.D i.e. Cash or Credit Card (unless an account has been pre-arranged). All goods supplied remain the property of Mixamate and Mixamate retain full equitable and beneficial ownership until paid for in full.

Parking Liability

Any parking/release fine where no suitable delivery point has been arranged for the Mixamate lorry, will be the responsibility of the undersigned.

Delivery off Public Highway

Mixamate will deliver to the closet point on the public highway to where the materials are required. We will not come off the public highway onto private property to administer delivery. You can either use the free wheelbarrows that are provided to Mixamate customers with each delivery, or take advantage of our Mini-dumper service, which the driver administers on your behalf. We can also provide a concrete pumping service for harder to reach pours, that allows our vehicle to stay on the public Highway while administering concrete and screed off-road.

Health and Safety Warning

To be advised to all handling this delivery of concrete. To avoid harm to skin, avoid contact with wet cement and concrete (i.e. wear suitable protective clothing). Where contact occurs, whether directly or through saturated clothing, wash immediately.

Cancelation Fee Policy

We reserve the right to charge a cancelation fee of a minimum of 1m3 of a standard mix and a delivery charge. The cancelation fee may be charged in the event that a delivery is cancelled within 24 hours of the delivery date. We reserve the right to charge a higher fee in exceptional circumstances.

Consequential Losses

Neither Party shall be liable to the other Party for loss of use of any Works, loss of profit, loss of any contract or for any indirect or consequential loss or damage which may be suffered by the other Party in connection with the Contract.

Damage to property

Customers must accept responsibility for any damage that may be caused on site. Mixamate will not accept responsibility for damage caused by wheelbarrow, dumper truck, concrete/screed delivery hose, or the driver while on site. It is the Customer's responsibility to ensure that a safe passage is provided for all delivery methods.

Timings

The characteristic strength of concrete is based on twenty eight day cube results when made, cured and tested in accordance with current British Standards. Where the characteristic strength is required prior to twenty eight days then previous notification should be given.